Privacy and your records
Your health information is yours. Here's how we keep it safe, and how you can see it.
How we protect your information
We follow Alberta's Health Information Act. Only the people involved in your care can see your chart.
One shared chart
Your doctor, nurse practitioner, physiotherapist and counsellor at Juniper share one chart, so you only tell your story once. If there's something you'd like kept between you and one practitioner, tell them and we'll talk about what's possible.
Seeing or correcting your records
You can see most results and visit summaries in the patient portal. To get a full copy of your records, or to ask for a correction, call the front desk or email frontdesk@juniperhealth.ca.
Moving your records
Joining us from another clinic? With your permission, we'll request your records for you. Moving away? We'll send them to your new clinic.
Questions or concerns
Ask the front desk to connect you with our privacy officer, at 780-555-0198. You can also contact the Office of the Information and Privacy Commissioner of Alberta.
Questions about your records?
Our front desk can help, or connect you with our privacy officer.